This newly built villa is offering you 4 comfortable bedrooms, located around a stunning 3-story pool and lush green nature. Enjoy the calm and beautiful environment while just being minutes away from famous Ubud!
Step into your holiday home and feel good - we made sure that everything is perfect for your unforgettable holiday.
The enclosed living room, dining and kitchen area can be easily transformed to an open space. Lots of light and warm colours ensure a comfortable feeling while relaxing on the couch area, having dinner at the table or cooking with your family/friends in the fully equipped kitchen. There is enough space for everyone to be together and just enjoy each other's company.
The 4 spacious bedrooms offer ensuite bathrooms with outdoor showers, A/C, TV and safety boxes. Indirect lighting, wood and natural colours make sure you can fully relax when you need some privacy. Two rooms are situated right next to the stunning pool and offer an amazing view on the pool and lush nature.
The pool is stretching over 3 stories and ends in an amazing infinity pool: enjoy the view of lush green, banana trees and jungle. The villa is exclusively built in the middle of nature, with just one other property next to it. This ensures an amazing holiday experience while you are just a stone throw away from bustling Ubud centre.
Spend your day refreshing in the pool, tanning on the sun loungers, preparing your favourite food in the open kitchen or having a relaxed time in the lounge area.
Our team will assist you with any needs and wishes. The staff is visiting the villa daily to clean, please contact our butler to communicate about certain time frames if you wish more privacy.
Our team can also prepare breakfast for you or organise a private chef for lunch/dinner. Please contact our butler at least 1 day in advance to book food and discuss the extra costs that will be applied.
Furthermore we are happy to assist you with all requests like car/scooter rental, taxi rides, day tours, massage services, laundry or restaurant reservations.
We are looking forward to welcoming you and helping you have an unforgettable holiday in Ubud.
VILLA WITH NATURE VIEW
You might hear noises which come from the insects and geckos who inhabit the jungle long before we began the villa construction.
Bali is a humid and tropical natural environment with lots of greenery. Geckos & insects are endemic to the Island. Even though gentle pest controls are regularly operated at the property, some encounters may occur. Please note that all of them are completely harmless and important for a balanced ecosystem.
** The villa is subject to some noise due to the surrounding environment**
**We are taking extra steps to ensure the safety of our guest during your stay, the villa is thoroughly cleaned following the AirBnb cleaning procedure to prevent the spread of Covid-19. Hand sanitizer is present during your stay, our staff will be wearing mask at all time.**
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FAQs
- Q: What time is the Check-in policy?
-A: Please be informed that check-in time is at 14:00 by default. Arriving earlier? No problem, we will manage for you to drop your luggage first and start exploring the area while waiting for the villa to be ready. If you need an early check in we will try to accommodate you but we can’t promise, it is subject to the villa availability. Please note that late check-in after 8 PM is charged IDR 200k. These charges occur for longer staff attendance reasons.
- Q: What time is the Check-out policy?
- A: Our check-out time is at 11:00am by default. Late check-out is subject to availability and may involve extra charge. Please note that for any late check-out between 11:00 – 15:00; an additional charge of 50% of the Daily Villa Rate will apply. Any check-out after 15:00, will be charged at a full day's Daily Villa Rate. If you need to store your luggage after check-out time, please get in touch with us. Should the villa be empty, we'll be happy to store them.
- Q: Could I have a butler or a personal Chef to cook, so I can dine in the villa?
- A: Breakfast is not included in the nightly rate. However a menu with different options is available at the villa for you to choose from if needed. In this case, our butler will be the one shopping for groceries and preparing the food directly at the villa. This will imply a cover charge and the groceries cost to be settled. For all other requests and meals, should you wish to have a professional chef or a professional catering, we can recommend trusted partners with high hospitality standards at your service, at an additional cost.
For both simple breakfast by your butler or other more sophisticated dining services, simply inquire with your butler a day before to ensure availability. We will be happy to help you arrange all kinds of services. Otherwise, our villa comes with a fully equipped kitchen at your disposal. Please refer to the kitchen amenities list to see what equipment is provided. We believe our kitchen will inspire the chef within you.
Kindly note that your butler is reachable through What's app from 9 am to 5 Pm and for emergencies. He/She is pleased to assist with your requests, however, he/she does not reside on site at all times.
- Q : Do you offer a floating breakfast?
- A : We can arrange a floating breakfast at an additional cost of IDR 430k/ tray. Breakfast tray can be shared between four guests . The order can be placed directly to to onsite staff, by the latest, the morning before. However, to make sure of the availability, please contact us immediately after your booking should you need this extra arrangement.
- Q : Do we have a housekeeping service every day?
- A : Yes, there will be a housekeeping service every day at your convenience. For the sake of respecting every guest's privacy, please kindly arrange with your butler should you wish your villa to be cleaned and at what time. Service occurs once a day.
- Q : Can we have extra clean towels?
- A : For eco-friendly reasons towels are changed every three days. Please leave them on the floor for our staff to pick-it up. Towels left hanging on racks will be considered clean if not on the floor.
- Q : What is the maximum occupancy for this villa?
- A : This villa is for 8 people, but the maximum capacity is for 10 people which means that the 9th and 10th person are counted as extra guests. The extra guest fee would be €20/night/person.
**The villa is subject to some noise due to the surrounding construction**
'' Thank you for choosing to stay with Alfred in Bali. We sincerely hope that you had a wonderful experience during your time with us. Cyril was a great guest to host! Would welcome back at the property any time., ''
'' The villa was stunning, just like the photos. Maha was amazing and proactive with everything. We had a chef come over to cook on the first night and concierge helped arrange that. The bottom pool was a little bit too deep for the kids but Maha arranged floaties for them. Pool temperature was just perfect ''
'' on the day of the check-in, our villa was under repair. we were sent to another villa instead. no complaints as equally good ... ''
'' Très belle villa où nous avons passé un agréable séjour en famille. Merci beaucoup à Maha pour son accueil chaleureux et sa réactivité pour tous les services demandés., ''
'' Really beautiful villa, ''
'' It was a great stay, chef was very good and nice., ''
'' Alfred and his staff were very friendly and helpful. The location is remote and a little hard to find but overall the house is amazing and looks just like pictures., ''
'' Better than photos! Everything felt great, the place was squeaky clean and the communication amazin! Highly recommend having a massage right at the villa!, ''
'' The place is really beautiful and looks exactly like in the photo. We really had a wonderful time there. The check in process is easy. Budi helps us a lot to explain the house facilities & making sure we feel at home. Highly recommended for those who wants a quiet place and get away from the hustle and bustle of city., ''
'' 5 stars tooo alllllll We loved the place !,Thank u for Hosting We hope to be back soon ''
'' Excellent Airbnb to escape to in Ubud and relax for a few days! We had a private chef for breakfast the next morning and very much enjoyed our stay!, ''
'' Amazing villa, amazing place! The villa has all conveniences, it’s new and clean. Perfect communication. Loved it!, ''
'' Amazing time and a great place for a group of friends,Thanks a lot. Had a great time ''
'' Really loved our stay at villa soulmate. The villa was secluded but within 15 minutes drive to well known restaurants and coffee shops. Host was super friendly and helpful. We also really enjoyed our Balinese massage; it was very easy to schedule, well worth the price and very relaxing. ... ''
'' Good,Thank you ''
'' Lovely place! Huge enough for many people. It's quiet and feels very homey. Me and my girls had a grand of a time. Budi!!! Thank you for everything and helping us out when we had an emergency! Appreciate all the recommendations and take advantage of the spa service!! Those ladies are 10000% worth it, I miss them already., ''
'' Villa Soulmate was big, cosy, and beautiful. It hosted my family of 8 including kids. It looked exactly as what was depicted in the picture and had all the amenities indicated.... ''
'' This villa is absolutely beautiful! The location is about 10-15 mins from the center of Ubud, in a very quiet location, which we absolutely loved! The three pools are incredible! Particularly the top pool with a large table in the middle and perfect seating area to tan or read your book! The staff were very responsive and attentive! I’m sure we will be back!, ''
'' Eine wunderschöne Villa mit einem super Pool und einem hilfsbereiten und freundlichen Butler. Sehr zu empfehlen. Der einzige Kritikpunkt ist Nachts die Lautstärke.... ''
'' Masih okelah lah cman …, ''
'' gooodddd, ''
'' Our stay there is great and relaxing, our host is friendly and very helpful. Nice pool ciz there is shallow pool for the kids to enjoy swimming. Surely we will be back.,For us prefer have Big TV to watch movie together with our family in the living room. But it's just our preference, so overall is great. ''
'' Amazing villa, great services and hospitality. Easy to find. I would 1000% stay here again.,Amazing stay ! Thanks for all of your hospitality ''
'' The space was absolutely what was promised. The bed was super comfy and clean. Alfred and team was an excellent host. Would definitely come back again.,Glad to be back ''
'' Alfred so kind, He reply my quetions quickly!,This villa is soooo good for family vacation in Ubud! So comfort for children, the room very comfy and clean! Reallyyyy high recommend ''
'' Villa nya bagus, sangat sesuai dengan apa yang ditampilkan di foto, AC dan semua hal berfungsi dengan baik. Dapat di akses dengan mobil setara innova, tapi memang ada jalan yang masih belum ter aspal. Titik yang diinfokan oleh resepsionis sudah akurat.,Thank you for the warm hospitality Alfred, we had a joyfull time in this villa! ''
'' The place is wonderful! Honestly better than it looks on photos. Wonderful staff, place is cleaned whenever the staff is asked. Kitchen is completely stocked with quality appliances and utensils. Pool is well-maintained. Spacious and clean bathrooms for EACH bedroom. Everything was great! Only downside is that the road into the villa is a little hard to drive in to, but that's also a plus point... ''
'' great place! super clean and comfy :), ''
'' We had such a nice nights stay and my group and I felt so welcomed on arrival! We came for a birthday celebration and they went the extra mile for a birthday design in one of the rooms out of kindness. We will definitely be returning at some point. Thank you so much, would 100% recommend, do not hesitate to book!,We had such a nice nights stay and everyone involved was so welcoming! Especially... ''
1. PARTIES
(i) Operator – Alfred in Bali, a online holiday homes rental operator based in Bali registered under By PT. Apa Kabar Advisor;
(ii) Property – the Property mentioned in the Reservation Form.
(iii) Guest or Guests – any individual(s) or organization booking a Property from the Operator for temporary usage as a vacation home.
1.2 HOUSE RULES: It is important for all guests to read and understand our updated House Rules which is an integral part of this Reservation Terms & Conditions.
2. RIGHTS OF PROPERTY USAGE
– Guests hereby agree to rent the premises (“Property”) for the length and at the rate designated on Reservation Form.
– Guests are granted a limited right to occupy the Property for the sole purpose of temporary lodging and use. This Reservation Terms & Housing Rules document is not a residential tenancy agreement and does not fall under Indonesian tenancy law (s).
– Guests shall not assign, sublease, or grant any license to use the Property or any part of it to anyone else without the Operator’s prior written consent.
– All Guests or Visitors below 18 years old must be accompanied by Adults during check-in.
– Valid identification documents (such as Indonesian ID and/or Passport) shall be presented in original during the check-in procedure by all Guests and Visitors, otherwise, no access will be given.
– Guests must be able to present the Credit/Debit card used for making the reservation online when checking in, for the payment to be accepted and validated.Operator reserved the right to share guests credit card information and other information about the guests with law enforcement if fraud is suspected.
– Failure to comply with the Guest’s obligations as outlined in these Reservation Terms & Housing Rules may result in the Guest’s authorization to occupy the Property being revoked, and the Guest being evicted without further compensation.
3. RESERVATION
Reservations and services are confirmed and guaranteed only upon:
(a) receipt of all outstanding payments including rent, security deposit and all fees and taxes in full;
(b) The Operator sends the Guest a confirmation email with the Booking/Reservation number and reservation
4. SECURITY DEPOSIT & DAMAGES
– Guests are required to pay/provide a Security Deposit as set by the Operator prior to check-in. The Security Deposit will be collected prior to check-in and released back within 7-days after the departure (it can longer in certain cases whenever the Operator requires additional time to find a missing or damaged replacement item).
– The Security Deposit may be deducted automatically without notice by Operator at its sole discretion in order to:
(a) repair, replace or clean anything that is damaged or missing or stained item by the Guest/ Visitors inside the Property or outside such as the balcony, terrace, backyard, patio and/or neighboring properties and to the Community/Common Areas;
(b) to replace all lost or damaged keys or access cards or remote controls;
(c) arrange additional cleaning for excessive dirt (i.e. stained carpets, sofas, furnitures, walls, appliances or any other excessive waste left in the Property);
(d) arrange laundry or special cleaning in case of smoking or leaving bad odor;
(e) arrange disinfection with licensed company if the Guest and/or Visitors were identified or suspected to had COVID;
(f) to pay against penalties such as for smoking inside the Property, making party/noise during quiet hours, disturbing the neighbor or their properties, trespassing the security gate, conducting illegal or commercial activities or other penalties as imposed by Operator, Community Management, Bali Police or other governing authority;
(g) for excessive utility charges beyond normal consumption rates (normal consumption rates are calculated not to exceed 1.000.000 per bedroom per month in total and combined);
(h) for any laundry service, grocery request, video on demand, upgrade of the internet/cable channels and/or mobile/international calls made using Property’s internet/telephone line.
(i) pay for any fines and/or penalties imposed by the Community Management and/or governmental authorities for not following community and local rules & regulations.
(j) pay against any services/items that the Guest/Visitors ordered via Operator during their stay.
(k) pay for unauthorized early check-in or late check-out charges or unreasonable delays/damages caused to the Operator and its staff for completing their day-to-day tasks.
If the collected Security Deposit amount shall not be sufficient to cover any/all of incurred charges as mentioned above, the Guest is fully responsible to immediately clear the remaining balance to the Operator to cover the shortfall.
5. RATES, CURRENCY & TAXES
– Final rent and service rates are subject included VAT (value added tax);
– The guest agrees that he/she is responsible for verifying the total cost to be paid as well as terms and conditions and details when confirming the booking.
– Tourism IDR will be calculated for the first 30 consecutive nights of the Reservation.
– For long-stays each Reservation is valid for a maximum period of 30 days as per, after it has to be renewed by the new Reservation.
– Operator’s default currency is IDR and should the guest pay using another currency then custom rates set out by the Operator shall apply.
– In case the Guest has wired money to the Operator’s bank account, Guest is responsible to cover upon check-in all bank fees such as missing amount due to bank processing or bank exchange rates.
6. CANCELLATION, CHANGES & REFUNDS
– All rental payments, partial down-payments, reservation/booking and all other sort of service payments are non-refundable for any reason; all reservations are non-transferrable to any other party and non-amendable.
– Provided rates are valid for one booking and as long as the booking process is ongoing. It is not compulsory for the operator to propose the same rates for a canceled booking that has been rebooked later for example. Or to offer it to other parties of a group.
– In case of Cancellation, change request or no-show fee equivalent to the value of the entire stay will be levied by Operator.
– Security Deposit payment is fully refundable, subject to these terms and conditions.
– If the reservation is canceled by the Operator for any reason then the entire amount will be refunded to the Guest with no other liabilities.
– Notwithstanding the foregoing, any loss, failure, or delay arising out of or related to the COVID-19 pandemic shall not constitute a force majeure event.
7. PENALTIES AND EVICTION
– Note that below violations will lead to immediate actions by Operator:
(a) Loud Music/Parties/unappropriated noise level after 9:00 PM (till 8am);
(b) Trespassing or Blocking security barrier/gate, illegal parking or swearing the Community or Operator’s staff;
(c) Smoking inside the Property;
(d) Illegal activities / disturbance, damage or illegal access or unauthorized access to/of the neighbor’s property/items/community; as well as extra guests from outside without prior permission.
(e) If residue of an animal is found during our inspection following checkout Guest will be assessed a minimum IDR 2.000.000 cleaning charge.
(f) Improper garbage disposal.
In any/all above cases security deposit will be forfeited and in case of repetition guests might be evicted.
8. LIABILITY WAIVER
– Guest agrees to indemnify and hold the Operator harmless for any liabilities including but not limited to loss, theft, damage to personal belongings OR injury, illness or sickness or death to Guests or Visitors. The Operator will not be liable under any circumstances, including substitutions, to refund any unused portion of booked accommodations or services. If a catastrophe (hurricane, tornado, earthquake, flood, fire, or wind) or any situation beyond Operator’s control impairs the vacation rental, Operator is not responsible for finding alternate lodging for the Guest or for the Guest’s financial losses related to transportation or alternate lodging. There will be NO REFUNDS OR CREDITS FOR EMERGENCY OR OTHER KIND OF EVACUATIONS.
– For such purposes it is advisable to have Travel Protection Insurance for all Guests. There will be no refunds or rebates given to Guest as a result of unfortunate circumstances outside of the Operator’s control. As such, Operator shall not be liable for unfavorable weather, acts of God, disruption of utility services, malfunction or breakdown of appliances, or other equipment(s) and services such as TV disruption of cable channels / internet / AC service / lights or restriction by government or community to use the pool / gym or other facilities; or for the time required to the contractors to fix/repair such issues. The Operator shall make repairs as expeditiously as possible after being notified by the Guest during standard working hours only (9:00am till 6:00pm) and subject to availability first.
9. INTERVENTION / RELOCATION
Guest agrees to contact the operator, using the contact information provided in the confirmation email and through What’s app, as soon as the guest notices any maintenance or housekeeping problem, or any potentially hazardous condition, at the Property, or if any incident occurs at the Property that is related to such a problem or condition. The guests further agrees to give the operator a reasonable amount of time to respond to their report and to cooperate with the operator’s efforts to address the concern or provide a solution. The operator will take reasonable and appropriate steps to remedy any reported problem as soon as practicable. The operator may enter the Property at the guest’s invitation to address the reported issue. The intervention will be operated at reasonable times and with reasonable notice to inspect, maintain, or repair the Property, and to address any situation that the operator reasonably deem an emergency that threatens persons or property.
Definitions:
Visitors – additional individual(s) invitees of the Guest who are visiting the Property, rather than staying overnight.
Property or Premises – is the licensed holiday home Property (also referred as vacation home or Premises) the Guest rents from the Operator.
*These terms and conditions were last modified on 16/07/2021.
Any person booking or pre-booking a stay in any of our properties, automatically agrees to the following legal terms:
Reservation Terms & Conditions (https://www.alfredinbali.com/terms-and-conditions-2/)
House Rules (https://www.alfredinbali.com/house-rules/)
Refund Policy (https://www.alfredinbali.com/cancelation-policy/)
This booking is Non-Refundable and cannot be amended or modified. Failure to arrive at your villa will be treated as a No-Show and no refund will be given.
Damage deposit IDR 2.000.000 in cash is required upon check in, and will be refunded upon your check out.
1. PARTIES
(i) Operator – Alfred in Bali, a online holiday homes rental operator based in Bali registered under By PT. Apa Kabar Advisor;
(ii) Property – the Property mentioned in the Reservation Form.
(iii) Guest or Guests – any individual(s) or organization booking a Property from the Operator for temporary usage as a vacation home.
1.2 HOUSE RULES: It is important for all guests to read and understand our updated House Rules which is an integral part of this Reservation Terms & Conditions.
2. RIGHTS OF PROPERTY USAGE
– Guests hereby agree to rent the premises (“Property”) for the length and at the rate designated on Reservation Form.
– Guests are granted a limited right to occupy the Property for the sole purpose of temporary lodging and use. This Reservation Terms & Housing Rules document is not a residential tenancy agreement and does not fall under Indonesian tenancy law (s).
– Guests shall not assign, sublease, or grant any license to use the Property or any part of it to anyone else without the Operator’s prior written consent.
– All Guests or Visitors below 18 years old must be accompanied by Adults during check-in.
– Valid identification documents (such as Indonesian ID and/or Passport) shall be presented in original during the check-in procedure by all Guests and Visitors, otherwise, no access will be given.
– Guests must be able to present the Credit/Debit card used for making the reservation online when checking in, for the payment to be accepted and validated.Operator reserved the right to share guests credit card information and other information about the guests with law enforcement if fraud is suspected.
– Failure to comply with the Guest’s obligations as outlined in these Reservation Terms & Housing Rules may result in the Guest’s authorization to occupy the Property being revoked, and the Guest being evicted without further compensation.
3. RESERVATION
Reservations and services are confirmed and guaranteed only upon:
(a) receipt of all outstanding payments including rent, security deposit and all fees and taxes in full;
(b) The Operator sends the Guest a confirmation email with the Booking/Reservation number and reservation
4. SECURITY DEPOSIT & DAMAGES
– Guests are required to pay/provide a Security Deposit as set by the Operator prior to check-in. The Security Deposit will be collected prior to check-in and released back within 7-days after the departure (it can longer in certain cases whenever the Operator requires additional time to find a missing or damaged replacement item).
– The Security Deposit may be deducted automatically without notice by Operator at its sole discretion in order to:
(a) repair, replace or clean anything that is damaged or missing or stained item by the Guest/ Visitors inside the Property or outside such as the balcony, terrace, backyard, patio and/or neighboring properties and to the Community/Common Areas;
(b) to replace all lost or damaged keys or access cards or remote controls;
(c) arrange additional cleaning for excessive dirt (i.e. stained carpets, sofas, furnitures, walls, appliances or any other excessive waste left in the Property);
(d) arrange laundry or special cleaning in case of smoking or leaving bad odor;
(e) arrange disinfection with licensed company if the Guest and/or Visitors were identified or suspected to had COVID;
(f) to pay against penalties such as for smoking inside the Property, making party/noise during quiet hours, disturbing the neighbor or their properties, trespassing the security gate, conducting illegal or commercial activities or other penalties as imposed by Operator, Community Management, Bali Police or other governing authority;
(g) for excessive utility charges beyond normal consumption rates (normal consumption rates are calculated not to exceed 1.000.000 per bedroom per month in total and combined);
(h) for any laundry service, grocery request, video on demand, upgrade of the internet/cable channels and/or mobile/international calls made using Property’s internet/telephone line.
(i) pay for any fines and/or penalties imposed by the Community Management and/or governmental authorities for not following community and local rules & regulations.
(j) pay against any services/items that the Guest/Visitors ordered via Operator during their stay.
(k) pay for unauthorized early check-in or late check-out charges or unreasonable delays/damages caused to the Operator and its staff for completing their day-to-day tasks.
If the collected Security Deposit amount shall not be sufficient to cover any/all of incurred charges as mentioned above, the Guest is fully responsible to immediately clear the remaining balance to the Operator to cover the shortfall.
5. RATES, CURRENCY & TAXES
– Final rent and service rates are subject included VAT (value added tax);
– The guest agrees that he/she is responsible for verifying the total cost to be paid as well as terms and conditions and details when confirming the booking.
– Tourism IDR will be calculated for the first 30 consecutive nights of the Reservation.
– For long-stays each Reservation is valid for a maximum period of 30 days as per, after it has to be renewed by the new Reservation.
– Operator’s default currency is IDR and should the guest pay using another currency then custom rates set out by the Operator shall apply.
– In case the Guest has wired money to the Operator’s bank account, Guest is responsible to cover upon check-in all bank fees such as missing amount due to bank processing or bank exchange rates.
6. CANCELLATION, CHANGES & REFUNDS
– All rental payments, partial down-payments, reservation/booking and all other sort of service payments are non-refundable for any reason; all reservations are non-transferrable to any other party and non-amendable.
– Provided rates are valid for one booking and as long as the booking process is ongoing. It is not compulsory for the operator to propose the same rates for a canceled booking that has been rebooked later for example. Or to offer it to other parties of a group.
– In case of Cancellation, change request or no-show fee equivalent to the value of the entire stay will be levied by Operator.
– Security Deposit payment is fully refundable, subject to these terms and conditions.
– If the reservation is canceled by the Operator for any reason then the entire amount will be refunded to the Guest with no other liabilities.
– Notwithstanding the foregoing, any loss, failure, or delay arising out of or related to the COVID-19 pandemic shall not constitute a force majeure event.
7. PENALTIES AND EVICTION
– Note that below violations will lead to immediate actions by Operator:
(a) Loud Music/Parties/unappropriated noise level after 9:00 PM (till 8am);
(b) Trespassing or Blocking security barrier/gate, illegal parking or swearing the Community or Operator’s staff;
(c) Smoking inside the Property;
(d) Illegal activities / disturbance, damage or illegal access or unauthorized access to/of the neighbor’s property/items/community; as well as extra guests from outside without prior permission.
(e) If residue of an animal is found during our inspection following checkout Guest will be assessed a minimum IDR 2.000.000 cleaning charge.
(f) Improper garbage disposal.
In any/all above cases security deposit will be forfeited and in case of repetition guests might be evicted.
8. LIABILITY WAIVER
– Guest agrees to indemnify and hold the Operator harmless for any liabilities including but not limited to loss, theft, damage to personal belongings OR injury, illness or sickness or death to Guests or Visitors. The Operator will not be liable under any circumstances, including substitutions, to refund any unused portion of booked accommodations or services. If a catastrophe (hurricane, tornado, earthquake, flood, fire, or wind) or any situation beyond Operator’s control impairs the vacation rental, Operator is not responsible for finding alternate lodging for the Guest or for the Guest’s financial losses related to transportation or alternate lodging. There will be NO REFUNDS OR CREDITS FOR EMERGENCY OR OTHER KIND OF EVACUATIONS.
– For such purposes it is advisable to have Travel Protection Insurance for all Guests. There will be no refunds or rebates given to Guest as a result of unfortunate circumstances outside of the Operator’s control. As such, Operator shall not be liable for unfavorable weather, acts of God, disruption of utility services, malfunction or breakdown of appliances, or other equipment(s) and services such as TV disruption of cable channels / internet / AC service / lights or restriction by government or community to use the pool / gym or other facilities; or for the time required to the contractors to fix/repair such issues. The Operator shall make repairs as expeditiously as possible after being notified by the Guest during standard working hours only (9:00am till 6:00pm) and subject to availability first.
9. INTERVENTION / RELOCATION
Guest agrees to contact the operator, using the contact information provided in the confirmation email and through What’s app, as soon as the guest notices any maintenance or housekeeping problem, or any potentially hazardous condition, at the Property, or if any incident occurs at the Property that is related to such a problem or condition. The guests further agrees to give the operator a reasonable amount of time to respond to their report and to cooperate with the operator’s efforts to address the concern or provide a solution. The operator will take reasonable and appropriate steps to remedy any reported problem as soon as practicable. The operator may enter the Property at the guest’s invitation to address the reported issue. The intervention will be operated at reasonable times and with reasonable notice to inspect, maintain, or repair the Property, and to address any situation that the operator reasonably deem an emergency that threatens persons or property.
Definitions:
Visitors – additional individual(s) invitees of the Guest who are visiting the Property, rather than staying overnight.
Property or Premises – is the licensed holiday home Property (also referred as vacation home or Premises) the Guest rents from the Operator.
*These terms and conditions were last modified on 16/07/2021.
Any person booking or pre-booking a stay in any of our properties, automatically agrees to the following legal terms:
Reservation Terms & Conditions (https://www.alfredinbali.com/terms-and-conditions-2/)
House Rules (https://www.alfredinbali.com/house-rules/)
Refund Policy (https://www.alfredinbali.com/cancelation-policy/)