Jl. Bisma, Ubud, Gianyar, Ubud, Kecamatan Ubud, Kabupaten Gianyar, Bali, Ubud, Bali, 80571, Indonesia
Contact usA brand new, modern 5 bedroom villa with infinity pool and nature view in the heart of Ubud is waiting for you!
Modern architecture, spacious common spaces, beautiful views and exceptional comfort will welcome you during your stay at this villa.
All 5 bedrooms have en-suite bathrooms, TV, A/C and can be arranged as double or twin rooms. Bright and minimalistic interior paired with the comfort of the amenities and large sliding glass doors will make your private room the perfect place to spend some time to relax.
The large living area with lounge, dining area and kitchen is overlooking the common areas, pool and greenery around the villa. Situated on the upper level and surrounded by large glass windows, you can enjoy a breathtaking view at any time of the day. The enclosed living area has large ceiling fans for a light breeze on hot days.
The fully equipped kitchen offers all you need to prepare your favorite dishes and drinks, or our staff can prepare fresh breakfast for you. Please contact our butler on site at least 1 day in advance for breakfast preparation.
The multi-storey pool area is the perfect spot to hang out with your friends and family. A comfortable outdoor lounge area and sun loungers by the pool invite you to relax and just enjoy your holiday.
It’s the perfect place for up to 12 people - common spaces and private rooms, tucked away in nature but just a short walking distance from bustling Ubud center. The place to be during your Ubud trip!
Our staff is coming daily to clean the villa and the butler on site will help you if questions arise during your stay. He can organize fresh breakfast at the villa or a private chef for lunch and dinner preparations. Please contact him at least 1 day in advance for options and prices.
He will also assist you with any kind of needs like scooter/car rental, taxi rides, day trips, laundry service, massages and more. Don’t hesitate to contact him.
Parking for two medium sized car is located in front of the villa.
We are looking forward to welcoming you soon in our sanctuary, just steps away from Ubuds busy streets - yet calm and surrounded by nature.
VILLA WITH GARDEN VIEW
You might hear noises which come from the insects and geckos who inhabit the jungle long before we began the villa construction.
Bali is a humid and tropical natural environment with lots of greenery. Geckos & insects are endemic to the Island. Even though gentle pest controls are regularly operated at the property, some encounters may occur. Please note that all of them are completely harmless and important for a balanced ecosystem.
**We are taking extra steps to ensure the safety of our guest during your stay, the villa is thoroughly cleaned following the AirBnb cleaning procedure to prevent the spread of Covid-19. Hand sanitizer is present during your stay, our staff will be wearing mask at all time.**
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FAQs
- Q: What time is the Check-in policy?
-A: Please be informed that check-in time is at 14:00 by default. Arriving earlier? No problem, we will manage for you to drop your luggage first and start exploring the area while waiting for the villa to be ready. If you need an early check in we will try to accommodate you but we can’t promise, it is subject to the villa availability. Please note that late check-in after 8 PM is charged IDR 200k. These charges occur for longer staff attendance reasons.
- Q: What time is the Check-out policy?
- A: Our check-out time is at 11:00am by default. Late check-out is subject to availability and may involve extra charge. Please note that for any late check-out between 11:00 – 15:00; an additional charge of 50% of the Daily Villa Rate will apply. Any check-out after 15:00, will be charged at a full day's Daily Villa Rate. If you need to store your luggage after check-out time, please get in touch with us. Should the villa be empty, we'll be happy to store them.
- Q: Could I have a butler or a personal Chef to cook, so I can dine in the villa?
- A: Breakfast is not included in the nightly rate. However a menu with different options is available at the villa for you to choose from if needed. In this case, our butler will be the one shopping for groceries and preparing the food directly at the villa. This will imply a cover charge and the groceries cost to be settled. For all other requests and meals, should you wish to have a professional chef or a professional catering, we can recommend trusted partners with high hospitality standards at your service, at an additional cost.
For both simple breakfast by your butler or other more sophisticated dining services, simply inquire with your butler a day before to ensure availability. We will be happy to help you arrange all kinds of services. Otherwise, our villa comes with a fully equipped kitchen at your disposal. Please refer to the kitchen amenities list to see what equipment is provided. We believe our kitchen will inspire the chef within you.
Kindly note that your butler is reachable through What's app from 9 am to 5 Pm and for emergencies. He/She is pleased to assist with your requests, however, he/she does not reside on site at all times.
- Q : Do you offer a floating breakfast?
- A : We can arrange a floating breakfast at an additional cost of IDR 430k/ tray. Breakfast tray can be shared between four guests . The order can be placed directly to to onsite staff, by the latest, the morning before. However, to make sure of the availability, please contact us immediately after your booking should you need this extra arrangement.
- Q : Do we have a housekeeping service every day?
- A : Yes, there will be a housekeeping service every day at your convenience. For the sake of respecting every guest's privacy, please kindly arrange with your butler should you wish your villa to be cleaned and at what time. Service occurs once a day.
- Q : Can we have extra clean towels?
- A : For eco-friendly reasons towels are changed every three days. Please leave them on the floor for our staff to pick-it up. Towels left hanging on racks will be considered clean if not on the floor.
- Q : What is the maximum occupancy for this villa?
- A : This villa is for 10 people, but the maximum capacity is for 12 people which means that the 11th and 12th person are counted as extra guests. The extra guest fee would be €20/night/person.
'' We very much enjoyed our stay at Villa Ubud Paradise. The location couldn’t be any better and the villa itself was so clean and peaceful. Plenty of restaurants and cafes within a few minute walk, and Monkey Forest is just about a 10 minute walk. Putu was super friendly and always on stand-by to help us with any requests and questions. Highly recommend!,Thanks for a wonderful stay and a great... ''
'' Villa Paradise fue increíble!! Hicimos un viaje de familia y fue lo mejor para nosotros tener cada pareja su cuarto con propio baño pero con zonas comunes para convivir ! La piscina es preciosa , ideal para relajarse viendo la selva y escuhando mil pájaros e insectos que lo hace auténtico y único! La cocina completamente equipada. Nosotros solicitamos los desayunos y desayuno flotante por el... ''
'' The location is excellent, the villa is beautiful, the best part is the caretaker SARAS he is so helpful and amazing which made our stay more homely. I would definitely recommend this villa for the stay., ''
'' Fantastic location, not too isolated from the centre but so peaceful. Pool was beautiful., ''
'' We worked with Putu upon arrival and he helped accommodate our stay amazingly. ... ''
'' The place was ok. Location was decent, and the professional hosting service did a decent job. Everything was decently clean and decently nice, yet the house missed the mark in many ways. The attention to detail in the design, workmanship of the construction and finishing was just not really there, so it felt halfway good. Decent but no soul, nothing special., ''
'' Villa was excellent Perfect for our family Location was superb Staff were so helpful and friendly Would highly recommend the villa communication from booking and whilst we were there was excellent Will definitely be back,Keep up the excellent work Do a fantastic job Thank you ''
'' Nice place, needs a little TLC and updating in some areas., ''
'' We thoroughly enjoyed our stay at the villa in Ubud. The location was fantastic, and Sarasgita's hospitality exceeded our expectations. The spacious villa, complete with a beautiful pool and a nature-view backdrop, provided a perfect setting for relaxation. It's an ideal spot for groups, and our family had a wonderful time, especially during sunset. Highly recommend this place!,The pool towels... ''
'' Despite some broken doors, like the one in our room that didn't lock properly, it was eventually repaired and worked well.... ''
'' Before we even arrived Putu the butler messaged and asked if there was anything we needed for the stay. He did grocery shopping for us and sent menus of spa treatments and local restaurants in the area. ... ''
'' We had a wonderful stay here. The host was very accomodating and the place was lovely. Well located with a short walk to shops/restaurants. Would stay again. Thank you all, ''
'' Villa Paradise truly lives up to its name and my family of 9 had a wonderful time here. ... ''
'' Alfred’s place was exactly like the pictures. Being Ubud means a lot more bugs, while we did not see any in the rooms, occasionally we saw a few in the living room/kitchen which is a separate structure. However the house staff did a great job of providing bug spray that we used around the perimeter to prevent them coming in.... ''
'' Beautiful villa, great location, helpful staff. Highly recommended., ''
'' Staff serviable, endroit propre, bien situé, parfait pour un groupe, ''
'' The villa was beautiful! Check in was easy and fuss free. Host was very responsive in requests like in villa breakfast, checkout process etc. definitely recommend this place for big group gatherings and family holiday. The pool is good cause there’s a shallow portion for younger kids and deeper pool for adults. Overall a great villa and highly recommend!!, ''
'' Loved it! Location is perfect, so close to everything, but so peaceful. Lots of great restaurants nearby. The staff are lovely. Just needs wine glasses ;),Loved it! Location is perfect, so close to everything, but so peaceful. Lots of great restaurants nearby. The staff are lovely. Just needs wine glasses ;) ''
'' The most gorgeous villa! My family and I had the best time staying at this villa. Short walk to shops and restaurants. Helpful staff. Beautiful surroundings. Can’t recommend enough., ''
'' Great value. The architecture and decor of the villa is quite attractive but the real draw for us is the location. We were on a family trip with ages ranging from baby in stroller to grandparent and everyone found it quite walkable to ubud city center. The Villa is located on a small side street off of Jalan Bisma. Bisma has a ton of restaurants and spas… you can easily stroll to a new place to... ''
'' The villa is very nice and modern. Each of the room has its own bathroom, which is very much appreciated and convenient. The outdoor space is very well designed and has plenty of space for a big group to hang out. ... ''
'' This place exceeded expectations! Not only is it breathtaking, beautiful, and even better than photos, but the location couldn’t get any better. It’s at the center of Ubud, most restaurants and shops were within walking distance, yet it felt quiet and secluded because there was a quiet dark alley you had to walk through to reach it. (Don’t worry the dark bit is a very short walk open your... ''
'' Wonderful guest service. Thanks a lot to Alfred & the team.,Thanks Alfred for taking care of my family. Martin ''
1. PARTIES
(i) Operator – Alfred in Bali, a online holiday homes rental operator based in Bali registered under By PT. Apa Kabar Advisor;
(ii) Property – the Property mentioned in the Reservation Form.
(iii) Guest or Guests – any individual(s) or organization booking a Property from the Operator for temporary usage as a vacation home.
1.2 HOUSE RULES: It is important for all guests to read and understand our updated House Rules which is an integral part of this Reservation Terms & Conditions.
2. RIGHTS OF PROPERTY USAGE
– Guests hereby agree to rent the premises (“Property”) for the length and at the rate designated on Reservation Form.
– Guests are granted a limited right to occupy the Property for the sole purpose of temporary lodging and use. This Reservation Terms & Housing Rules document is not a residential tenancy agreement and does not fall under Indonesian tenancy law (s).
– Guests shall not assign, sublease, or grant any license to use the Property or any part of it to anyone else without the Operator’s prior written consent.
– All Guests or Visitors below 18 years old must be accompanied by Adults during check-in.
– Valid identification documents (such as Indonesian ID and/or Passport) shall be presented in original during the check-in procedure by all Guests and Visitors, otherwise, no access will be given.
– Guests must be able to present the Credit/Debit card used for making the reservation online when checking in, for the payment to be accepted and validated.Operator reserved the right to share guests credit card information and other information about the guests with law enforcement if fraud is suspected.
– Failure to comply with the Guest’s obligations as outlined in these Reservation Terms & Housing Rules may result in the Guest’s authorization to occupy the Property being revoked, and the Guest being evicted without further compensation.
3. RESERVATION
Reservations and services are confirmed and guaranteed only upon:
(a) receipt of all outstanding payments including rent, security deposit and all fees and taxes in full;
(b) The Operator sends the Guest a confirmation email with the Booking/Reservation number and reservation
4. SECURITY DEPOSIT & DAMAGES
– Guests are required to pay/provide a Security Deposit as set by the Operator prior to check-in. The Security Deposit will be collected prior to check-in and released back within 7-days after the departure (it can longer in certain cases whenever the Operator requires additional time to find a missing or damaged replacement item).
– The Security Deposit may be deducted automatically without notice by Operator at its sole discretion in order to:
(a) repair, replace or clean anything that is damaged or missing or stained item by the Guest/ Visitors inside the Property or outside such as the balcony, terrace, backyard, patio and/or neighboring properties and to the Community/Common Areas;
(b) to replace all lost or damaged keys or access cards or remote controls;
(c) arrange additional cleaning for excessive dirt (i.e. stained carpets, sofas, furnitures, walls, appliances or any other excessive waste left in the Property);
(d) arrange laundry or special cleaning in case of smoking or leaving bad odor;
(e) arrange disinfection with licensed company if the Guest and/or Visitors were identified or suspected to had COVID;
(f) to pay against penalties such as for smoking inside the Property, making party/noise during quiet hours, disturbing the neighbor or their properties, trespassing the security gate, conducting illegal or commercial activities or other penalties as imposed by Operator, Community Management, Bali Police or other governing authority;
(g) for excessive utility charges beyond normal consumption rates (normal consumption rates are calculated not to exceed 1.000.000 per bedroom per month in total and combined);
(h) for any laundry service, grocery request, video on demand, upgrade of the internet/cable channels and/or mobile/international calls made using Property’s internet/telephone line.
(i) pay for any fines and/or penalties imposed by the Community Management and/or governmental authorities for not following community and local rules & regulations.
(j) pay against any services/items that the Guest/Visitors ordered via Operator during their stay.
(k) pay for unauthorized early check-in or late check-out charges or unreasonable delays/damages caused to the Operator and its staff for completing their day-to-day tasks.
If the collected Security Deposit amount shall not be sufficient to cover any/all of incurred charges as mentioned above, the Guest is fully responsible to immediately clear the remaining balance to the Operator to cover the shortfall.
5. RATES, CURRENCY & TAXES
– Final rent and service rates are subject included VAT (value added tax);
– The guest agrees that he/she is responsible for verifying the total cost to be paid as well as terms and conditions and details when confirming the booking.
– Tourism IDR will be calculated for the first 30 consecutive nights of the Reservation.
– For long-stays each Reservation is valid for a maximum period of 30 days as per, after it has to be renewed by the new Reservation.
– Operator’s default currency is IDR and should the guest pay using another currency then custom rates set out by the Operator shall apply.
– In case the Guest has wired money to the Operator’s bank account, Guest is responsible to cover upon check-in all bank fees such as missing amount due to bank processing or bank exchange rates.
6. CANCELLATION, CHANGES & REFUNDS
– All rental payments, partial down-payments, reservation/booking and all other sort of service payments are non-refundable for any reason; all reservations are non-transferrable to any other party and non-amendable.
– Provided rates are valid for one booking and as long as the booking process is ongoing. It is not compulsory for the operator to propose the same rates for a canceled booking that has been rebooked later for example. Or to offer it to other parties of a group.
– In case of Cancellation, change request or no-show fee equivalent to the value of the entire stay will be levied by Operator.
– Security Deposit payment is fully refundable, subject to these terms and conditions.
– If the reservation is canceled by the Operator for any reason then the entire amount will be refunded to the Guest with no other liabilities.
– Notwithstanding the foregoing, any loss, failure, or delay arising out of or related to the COVID-19 pandemic shall not constitute a force majeure event.
7. PENALTIES AND EVICTION
– Note that below violations will lead to immediate actions by Operator:
(a) Loud Music/Parties/unappropriated noise level after 9:00 PM (till 8am);
(b) Trespassing or Blocking security barrier/gate, illegal parking or swearing the Community or Operator’s staff;
(c) Smoking inside the Property;
(d) Illegal activities / disturbance, damage or illegal access or unauthorized access to/of the neighbor’s property/items/community; as well as extra guests from outside without prior permission.
(e) If residue of an animal is found during our inspection following checkout Guest will be assessed a minimum IDR 2.000.000 cleaning charge.
(f) Improper garbage disposal.
In any/all above cases security deposit will be forfeited and in case of repetition guests might be evicted.
8. LIABILITY WAIVER
– Guest agrees to indemnify and hold the Operator harmless for any liabilities including but not limited to loss, theft, damage to personal belongings OR injury, illness or sickness or death to Guests or Visitors. The Operator will not be liable under any circumstances, including substitutions, to refund any unused portion of booked accommodations or services. If a catastrophe (hurricane, tornado, earthquake, flood, fire, or wind) or any situation beyond Operator’s control impairs the vacation rental, Operator is not responsible for finding alternate lodging for the Guest or for the Guest’s financial losses related to transportation or alternate lodging. There will be NO REFUNDS OR CREDITS FOR EMERGENCY OR OTHER KIND OF EVACUATIONS.
– For such purposes it is advisable to have Travel Protection Insurance for all Guests. There will be no refunds or rebates given to Guest as a result of unfortunate circumstances outside of the Operator’s control. As such, Operator shall not be liable for unfavorable weather, acts of God, disruption of utility services, malfunction or breakdown of appliances, or other equipment(s) and services such as TV disruption of cable channels / internet / AC service / lights or restriction by government or community to use the pool / gym or other facilities; or for the time required to the contractors to fix/repair such issues. The Operator shall make repairs as expeditiously as possible after being notified by the Guest during standard working hours only (9:00am till 6:00pm) and subject to availability first.
9. INTERVENTION / RELOCATION
Guest agrees to contact the operator, using the contact information provided in the confirmation email and through What’s app, as soon as the guest notices any maintenance or housekeeping problem, or any potentially hazardous condition, at the Property, or if any incident occurs at the Property that is related to such a problem or condition. The guests further agrees to give the operator a reasonable amount of time to respond to their report and to cooperate with the operator’s efforts to address the concern or provide a solution. The operator will take reasonable and appropriate steps to remedy any reported problem as soon as practicable. The operator may enter the Property at the guest’s invitation to address the reported issue. The intervention will be operated at reasonable times and with reasonable notice to inspect, maintain, or repair the Property, and to address any situation that the operator reasonably deem an emergency that threatens persons or property.
Definitions:
Visitors – additional individual(s) invitees of the Guest who are visiting the Property, rather than staying overnight.
Property or Premises – is the licensed holiday home Property (also referred as vacation home or Premises) the Guest rents from the Operator.
*These terms and conditions were last modified on 16/07/2021.
Any person booking or pre-booking a stay in any of our properties, automatically agrees to the following legal terms:
Reservation Terms & Conditions (https://www.alfredinbali.com/terms-and-conditions-2/)
House Rules (https://www.alfredinbali.com/house-rules/)
Refund Policy (https://www.alfredinbali.com/cancelation-policy/)
This booking is Non-Refundable and cannot be amended or modified. Failure to arrive at your villa will be treated as a No-Show and no refund will be given.
Damage deposit IDR 2.000.000 in cash is required upon check in, and will be refunded upon your check out
1. PARTIES
(i) Operator – Alfred in Bali, a online holiday homes rental operator based in Bali registered under By PT. Apa Kabar Advisor;
(ii) Property – the Property mentioned in the Reservation Form.
(iii) Guest or Guests – any individual(s) or organization booking a Property from the Operator for temporary usage as a vacation home.
1.2 HOUSE RULES: It is important for all guests to read and understand our updated House Rules which is an integral part of this Reservation Terms & Conditions.
2. RIGHTS OF PROPERTY USAGE
– Guests hereby agree to rent the premises (“Property”) for the length and at the rate designated on Reservation Form.
– Guests are granted a limited right to occupy the Property for the sole purpose of temporary lodging and use. This Reservation Terms & Housing Rules document is not a residential tenancy agreement and does not fall under Indonesian tenancy law (s).
– Guests shall not assign, sublease, or grant any license to use the Property or any part of it to anyone else without the Operator’s prior written consent.
– All Guests or Visitors below 18 years old must be accompanied by Adults during check-in.
– Valid identification documents (such as Indonesian ID and/or Passport) shall be presented in original during the check-in procedure by all Guests and Visitors, otherwise, no access will be given.
– Guests must be able to present the Credit/Debit card used for making the reservation online when checking in, for the payment to be accepted and validated.Operator reserved the right to share guests credit card information and other information about the guests with law enforcement if fraud is suspected.
– Failure to comply with the Guest’s obligations as outlined in these Reservation Terms & Housing Rules may result in the Guest’s authorization to occupy the Property being revoked, and the Guest being evicted without further compensation.
3. RESERVATION
Reservations and services are confirmed and guaranteed only upon:
(a) receipt of all outstanding payments including rent, security deposit and all fees and taxes in full;
(b) The Operator sends the Guest a confirmation email with the Booking/Reservation number and reservation
4. SECURITY DEPOSIT & DAMAGES
– Guests are required to pay/provide a Security Deposit as set by the Operator prior to check-in. The Security Deposit will be collected prior to check-in and released back within 7-days after the departure (it can longer in certain cases whenever the Operator requires additional time to find a missing or damaged replacement item).
– The Security Deposit may be deducted automatically without notice by Operator at its sole discretion in order to:
(a) repair, replace or clean anything that is damaged or missing or stained item by the Guest/ Visitors inside the Property or outside such as the balcony, terrace, backyard, patio and/or neighboring properties and to the Community/Common Areas;
(b) to replace all lost or damaged keys or access cards or remote controls;
(c) arrange additional cleaning for excessive dirt (i.e. stained carpets, sofas, furnitures, walls, appliances or any other excessive waste left in the Property);
(d) arrange laundry or special cleaning in case of smoking or leaving bad odor;
(e) arrange disinfection with licensed company if the Guest and/or Visitors were identified or suspected to had COVID;
(f) to pay against penalties such as for smoking inside the Property, making party/noise during quiet hours, disturbing the neighbor or their properties, trespassing the security gate, conducting illegal or commercial activities or other penalties as imposed by Operator, Community Management, Bali Police or other governing authority;
(g) for excessive utility charges beyond normal consumption rates (normal consumption rates are calculated not to exceed 1.000.000 per bedroom per month in total and combined);
(h) for any laundry service, grocery request, video on demand, upgrade of the internet/cable channels and/or mobile/international calls made using Property’s internet/telephone line.
(i) pay for any fines and/or penalties imposed by the Community Management and/or governmental authorities for not following community and local rules & regulations.
(j) pay against any services/items that the Guest/Visitors ordered via Operator during their stay.
(k) pay for unauthorized early check-in or late check-out charges or unreasonable delays/damages caused to the Operator and its staff for completing their day-to-day tasks.
If the collected Security Deposit amount shall not be sufficient to cover any/all of incurred charges as mentioned above, the Guest is fully responsible to immediately clear the remaining balance to the Operator to cover the shortfall.
5. RATES, CURRENCY & TAXES
– Final rent and service rates are subject included VAT (value added tax);
– The guest agrees that he/she is responsible for verifying the total cost to be paid as well as terms and conditions and details when confirming the booking.
– Tourism IDR will be calculated for the first 30 consecutive nights of the Reservation.
– For long-stays each Reservation is valid for a maximum period of 30 days as per, after it has to be renewed by the new Reservation.
– Operator’s default currency is IDR and should the guest pay using another currency then custom rates set out by the Operator shall apply.
– In case the Guest has wired money to the Operator’s bank account, Guest is responsible to cover upon check-in all bank fees such as missing amount due to bank processing or bank exchange rates.
6. CANCELLATION, CHANGES & REFUNDS
– All rental payments, partial down-payments, reservation/booking and all other sort of service payments are non-refundable for any reason; all reservations are non-transferrable to any other party and non-amendable.
– Provided rates are valid for one booking and as long as the booking process is ongoing. It is not compulsory for the operator to propose the same rates for a canceled booking that has been rebooked later for example. Or to offer it to other parties of a group.
– In case of Cancellation, change request or no-show fee equivalent to the value of the entire stay will be levied by Operator.
– Security Deposit payment is fully refundable, subject to these terms and conditions.
– If the reservation is canceled by the Operator for any reason then the entire amount will be refunded to the Guest with no other liabilities.
– Notwithstanding the foregoing, any loss, failure, or delay arising out of or related to the COVID-19 pandemic shall not constitute a force majeure event.
7. PENALTIES AND EVICTION
– Note that below violations will lead to immediate actions by Operator:
(a) Loud Music/Parties/unappropriated noise level after 9:00 PM (till 8am);
(b) Trespassing or Blocking security barrier/gate, illegal parking or swearing the Community or Operator’s staff;
(c) Smoking inside the Property;
(d) Illegal activities / disturbance, damage or illegal access or unauthorized access to/of the neighbor’s property/items/community; as well as extra guests from outside without prior permission.
(e) If residue of an animal is found during our inspection following checkout Guest will be assessed a minimum IDR 2.000.000 cleaning charge.
(f) Improper garbage disposal.
In any/all above cases security deposit will be forfeited and in case of repetition guests might be evicted.
8. LIABILITY WAIVER
– Guest agrees to indemnify and hold the Operator harmless for any liabilities including but not limited to loss, theft, damage to personal belongings OR injury, illness or sickness or death to Guests or Visitors. The Operator will not be liable under any circumstances, including substitutions, to refund any unused portion of booked accommodations or services. If a catastrophe (hurricane, tornado, earthquake, flood, fire, or wind) or any situation beyond Operator’s control impairs the vacation rental, Operator is not responsible for finding alternate lodging for the Guest or for the Guest’s financial losses related to transportation or alternate lodging. There will be NO REFUNDS OR CREDITS FOR EMERGENCY OR OTHER KIND OF EVACUATIONS.
– For such purposes it is advisable to have Travel Protection Insurance for all Guests. There will be no refunds or rebates given to Guest as a result of unfortunate circumstances outside of the Operator’s control. As such, Operator shall not be liable for unfavorable weather, acts of God, disruption of utility services, malfunction or breakdown of appliances, or other equipment(s) and services such as TV disruption of cable channels / internet / AC service / lights or restriction by government or community to use the pool / gym or other facilities; or for the time required to the contractors to fix/repair such issues. The Operator shall make repairs as expeditiously as possible after being notified by the Guest during standard working hours only (9:00am till 6:00pm) and subject to availability first.
9. INTERVENTION / RELOCATION
Guest agrees to contact the operator, using the contact information provided in the confirmation email and through What’s app, as soon as the guest notices any maintenance or housekeeping problem, or any potentially hazardous condition, at the Property, or if any incident occurs at the Property that is related to such a problem or condition. The guests further agrees to give the operator a reasonable amount of time to respond to their report and to cooperate with the operator’s efforts to address the concern or provide a solution. The operator will take reasonable and appropriate steps to remedy any reported problem as soon as practicable. The operator may enter the Property at the guest’s invitation to address the reported issue. The intervention will be operated at reasonable times and with reasonable notice to inspect, maintain, or repair the Property, and to address any situation that the operator reasonably deem an emergency that threatens persons or property.
Definitions:
Visitors – additional individual(s) invitees of the Guest who are visiting the Property, rather than staying overnight.
Property or Premises – is the licensed holiday home Property (also referred as vacation home or Premises) the Guest rents from the Operator.
*These terms and conditions were last modified on 16/07/2021.
Any person booking or pre-booking a stay in any of our properties, automatically agrees to the following legal terms:
Reservation Terms & Conditions (https://www.alfredinbali.com/terms-and-conditions-2/)
House Rules (https://www.alfredinbali.com/house-rules/)
Refund Policy (https://www.alfredinbali.com/cancelation-policy/)