Jln. Sawah Indah, Banjar Teges Kanginan, Ubud, Gianyar, Ubud, Bali, -, Indonesia
Contact usYou will fall in love with this property as soon as you step foot in it! A pleasant mix of modern architecture and traditional decoration, nestled around a beautiful swimming pool and surrounded by lush nature: that’s how paradise looks like! This 5 bedroom villa can accommodate up to 12 people in comfort and is just a stone through away from bustling Ubud. The famous streets and many tourist attractions can be reached in minutes, while you can enjoy a tranquil and serene surrounding
The space
All 5 bedrooms offer en-suite bathrooms, A/C, TV and a safety box. The large floor-to-ceiling glass windows enable the day light to come in while you can enjoy the view of the pool and nature. The perfect refuge whenever you need a bit of privacy during your stay. The living area is enclosed with large glass doors to open the space whenever you like. A fully equipped kitchen with a counter offers you all basic equipment you need to prepare your favourite dishes and drinks. Breakfast can also be freshly prepared by our staff, please give at least one days notice. A private chef can be arranged for lunch and dinner preparation at the villa as well. Please talk to our butler on site. The dining area offers enough space for everyone to get together and enjoy a delicious meal. A large and comfortable lounge area is the perfect spot to relax, enjoy the view of the pool area and nature through its big floor-to-ceiling glass windows. Wooden ceilings and the mix of modern and traditional design makes this a place you will never want to leave again. Another great spot to come together at is the sunken seat area outside, surrounded by water and the perfect spot for the evening. The brilliant lightning of the villa will create a magical atmosphere! You should definitely give this spot a try. You will find sun loungers on the wooden deck surrounding the beautiful infinity pool. Have a nap, get tanned or read your book while enjoying the view and have a refreshing dip in the pool every now and then. Our staff will come by daily to clean the house. Our butler is at your disposal if you have any requests or questions regarding your stay. He can also help arrange car/scooter rental, taxis, day trips, massages, laundry, meals and more. Please don’t hesitate to contact him. We can assure you that you will love this villa and its surroundings. And we will do our best to make this a remarkable holiday stay for you! We are looking forward to welcoming you to Ubud.
Guest access
ROAD ACCESS CONDITION As this villa is new and located on a remote location with rice field view, the road access is not smooth and perfect. The road is narrow, made of limestone not asphalt, could be muddy after a long rain, and have potholes here and there. There are no lampposts on the limestone road heading to the villa, so it can be dark at night. If you rent a car, please be aware to bring a smaller car when you arrive at the villa, as a big car may not fit in the road. A car bigger than a Toyota Avanza, may not be suitable to the road. VILLA WITH JUNGLE VIEW Because the villa near the jungle, you might hear noises which come from the insects and geckos who inhabit the jungle long before we began the villa construction. Bali is a humid and tropical natural environment with lots of greenery. Geckos & insects are endemic to the Island. Even though gentle pest controls are regularly operated at the property, some encounters may occur. Please note that all of them are completely harmless and important for a balanced ecosystem. As a result of climate change, Bali is currently subject to some significantly extreme weather. Depending on the rain's intensity, please note that minor puddles may form around windows or doors and that this remains outside of the host's scope
Other things to note
**The villa is subject to some noise due to the surrounding construction**
**We are taking extra steps to ensure the safety of our guest during your stay, the villa is thoroughly cleaned following the AirBnb cleaning procedure to prevent the spread of Covid-19. Hand sanitizer is present during your stay, our staff will be wearing mask at all time.** === FAQs
- Q: What time is the Check-in policy? -A: Please be informed that check-in time is at 14:00 by default. Arriving earlier? No problem, we will manage for you to drop your luggage first and start exploring the area while waiting for the villa to be ready. If you need an early check in we will try to accommodate you but we can’t promise, it is subject to the villa availability. Please note that late check-in after 8 PM is charged IDR 200k. These charges occur for longer staff attendance reasons.
- Q: What time is the Check-out policy? - A: Our check-out time is at 11:00am by default. Late check-out is subject to availability and may involve extra charge. Please note that for any late check-out between 11:00 – 15:00; an additional charge of 50% of the Daily Villa Rate will apply. Any check-out after 15:00, will be charged at a full day's Daily Villa Rate. If you need to store your luggage after check-out time, please get in touch with us. Should the villa be empty, we'll be happy to store them.
- Q: Could I have a butler or a personal Chef to cook, so I can dine in the villa? - A: Breakfast is not included in the nightly rate. However a menu with different options is available at the villa for you to choose from if needed. In this case, our butler will be the one shopping for groceries and preparing the food directly at the villa. This will imply a cover charge and the groceries cost to be settled. For all other requests and meals, should you wish to have a professional chef or a professional catering, we can recommend trusted partners with high hospitality standards at your service, at an additional cost. For both simple breakfast by your butler or other more sophisticated dining services, simply inquire with your butler a day before to ensure availability. We will be happy to help you arrange all kinds of services. Otherwise, our villa comes with a fully equipped kitchen at your disposal. Please refer to the kitchen amenities list to see what equipment is provided. We believe our kitchen will inspire the chef within you. Kindly note that your butler is reachable through What's app from 9 am to 5 Pm and for emergencies. He/She is pleased to assist with your requests, however, he/she does not reside on site at all times.
- Q : Do you offer a floating breakfast? - A : We can arrange a floating breakfast at an additional cost of IDR 430k/ tray. Breakfast tray can be shared between four guests . The order can be placed directly to to onsite staff, by the latest, the morning before. However, to make sure of the availability, please contact us immediately after your booking should you need this extra arrangement.
- Q : Do we have a housekeeping service every day? - A : Yes, there will be a housekeeping service every day at your convenience. For the sake of respecting every guest's privacy, please kindly arrange with your butler should you wish your villa to be cleaned and at what time. Service occurs once a day.
- Q : Can we have extra clean towels? - A : For eco-friendly reasons towels are changed every three days. Please leave them on the floor for our staff to pick-it up. Towels left hanging on racks will be considered clean if not on the floor. - Q : What is the maximum occupancy for this villa? - A : This villa is for 10 people, but the maximum capacity is for 12 people which means that the 11th and 12th person are counted as extra guests. The extra guest fee would be €20/night/person.
'' must say, this villa has been the highlight of my stay! Its modern design and impeccable amenities create an atmosphere of pure luxury. The pool, overlooking the serene forest, is simply stunning.... ''
'' Senang menginap divilla ini., ''
'' Lovely place in the jungle. We enjoyed our stay, ''
'' La villa está de ensueño, supero nuestras expectativas, es grande, la alberca hermosa, la encargada de la villa Chardi fue muy amable, siempre atenta a lo que necesitáramos, La villa tiene servicio de un hotel de 5 estrellas, sin duda una de las mejores villas en las que me que quedado en Bali. ... ''
'' Very private with beautiful surroundings. As pictured. Needs a little TLC but always clean and comfortable. Pool is incredibly large, beds comfortable, rooms spacious and overall great accommodation for a family with lots of room to spread out.,Villa needs a few repairs. Tiles on steps where broken & lose. Bathroom shower heads were not in top condition.... ''
'' The place was excellent and the staff were really nice. ... ''
'' This Villa is divine. Exactly like the photos and like something out of a magazine. Calm, beautiful and lovely to stay in. Jero and the staff were wonderful and the communication with everyone was top notch. While it seems a bit out of town, there is a stunning restuarant Kelapa Muda a 5 min walk through the rice fields, and about 4 restaurants down the road toward the street. Don't miss Nori... ''
'' Great property. Beautifully clean, lovely living spaces to spend time with family and privacy with all the separate rooms. We made use of the extra in villa services like massages, pedicures and the chef which was great. Hosts are so helpful and will assist with any requests you have.,Thank you for a great stay! ''
'' The villa was very much in line with the pictures on the listing. Its beautiful and well-kept. It was spacious for our group of 9 people. Jero and her team were very responsive and helpful. The team helped us arrange for various in-villa activities and services (i.e. dinner, yoga session, and laundry). I would reccommend the villa for a large of group of friends., ''
'' My friends and I had a wonderful stay at this villa. Truly so beautiful, well kept, cleaned regularly, and the rooms looked like the pictures. We were assisted with getting transportation within Bali and for airport transfers. Kardi was especially nice and helpful. She made us some great breakfasts. I would definitely stay here again., ''
'' Great stay - would recommend, ''
'' This villa was absolutely beautiful, well located, and well maintained. Host was very quickly responsive to texts and very helpful in booking the chef, massages, and any needed transport. The rooms are very comfortable and the pool area is fantastic.,Thank you for everything! Wonderful experience! ''
'' We had a very wonderful time stayed at alfred house. Thank you so much for your hospitality., ''
'' This place is absolutely breathtaking! It’s more beautiful in person. The staff was friendly, responsive, and helped set us up a private dinner in the villa. I enjoyed my stay. Since it is outdoor/indoor living i suggest closing every door when you walk out of the room because of ants., ''
'' We stayed at Alfred’s in Ubud with our family and had a lovely time! The food from the staff was a hit. Location is great but note that the driveway is narrow if you’re coming in a larger vehicle. Perfect place for an adult family stay in Ubud. Would come back again! Thank you :),Thanks for everything we had a lovely time ''
'' Defiantely one of the best Airbnb Villa we have been to. Clean, stylish and modern! Love the peacefulllness of it and location. Great management team, lovely team taking care of us! Would come bac again,Thank you so much. Lovely Team ''
'' My family and I enjoyed our stay a Villa Maya Bay. It was very peaceful and the villa is even better than the pictures. Each room is spacious and all have full bathrooms and the air-con works great in all bedrooms. The pool was perfect and very peaceful. We ordered lunch upon check-in made by one of their chefs and it was phenomenal. Overall, we enjoyed our stay and the staff and everyone working... ''
'' We enjoyed our stay at this villa. The on-site staff was super helpful and responsive and the villa was gorgeous!, ''
'' We had a wonderful stay at Alfred’s place. Beautiful peaceful villa with a lovely pool looking in to the trees. Rooms were well appointed. We were very well looked after while we were there and would love to come back., ''
'' Although you’re away from the city centre, there are great restaurants within walking distance. The villa was beautiful and the pool was great.,Thank you for everything. I know there were some misunderstandings around Nyepi but we figured it all out. ... ''
'' Awesome! Exactly what we expected!, ''
'' Good villa, ''
'' A wonderful stay - clean, comfortable well appointed with all amenities. Can highly recommend,Hi Alfred, thank you, we enjoyed our stay and both villas were lovely with friendly prompt service from Jero. ... ''
'' We were very happy to have a chance to stay at Maya Bay Villa. All photos and descriptions were accurate and correct in 100 percent. We were able to enjoy breakfast each day and fruit and drinks throughout the day. Jero from Maya Bay villa was very helpful, there was nothing impossible for her to fulfill our request. She helped us with everything we needed: whether it was about renting scooters or... ''
'' Stunning property and very relaxing, ''
'' Мы очень рады что выбрали именно этот вариант! Нам было безумно приятно от нахождения на этой вилле спасибо !,Хотелось более четких договоренностей! И конечно пообщаться лично ''
'' It's slightly difficult to look for this property so i would suggest to hire a driver and the driver could communicate with the property manager. Villa is great for a group of friends and families with older children. Love the inroom massage!, ''
'' Beautiful location with an incredible pool. Villa manager was always very quick to reply and assist.,Thank you so much for hosting me ''
'' Villa Maya bay is an amazing and modern villa with a beautiful pool... The photos don't do the place justice. The villa is very clean and you can even book private massage therapists to the villa. Jero was very helpful and replied to my requests and questions promptly. There's no washing machine but there's laundry service for 20,000idr for 1kg. Overall, my family and I really enjoyed our stay... ''
'' We enjoyed our stay in Alfred’s villa Jero made our stay more enjoyable and comfortable She helped us in our grocery, bikes rental, massage booking and alot of things. The only thing that I wish to be enhanced is the pool and outside seating area lighting, unfortunately it was very weak.,Thanks Alfred ''
1. PARTIES
(i) Operator – Alfred in Bali, a online holiday homes rental operator based in Bali registered under By PT. Apa Kabar Advisor;
(ii) Property – the Property mentioned in the Reservation Form.
(iii) Guest or Guests – any individual(s) or organization booking a Property from the Operator for temporary usage as a vacation home.
1.2 HOUSE RULES: It is important for all guests to read and understand our updated House Rules which is an integral part of this Reservation Terms & Conditions.
2. RIGHTS OF PROPERTY USAGE
– Guests hereby agree to rent the premises (“Property”) for the length and at the rate designated on Reservation Form.
– Guests are granted a limited right to occupy the Property for the sole purpose of temporary lodging and use. This Reservation Terms & Housing Rules document is not a residential tenancy agreement and does not fall under Indonesian tenancy law (s).
– Guests shall not assign, sublease, or grant any license to use the Property or any part of it to anyone else without the Operator’s prior written consent.
– All Guests or Visitors below 18 years old must be accompanied by Adults during check-in.
– Valid identification documents (such as Indonesian ID and/or Passport) shall be presented in original during the check-in procedure by all Guests and Visitors, otherwise, no access will be given.
– Guests must be able to present the Credit/Debit card used for making the reservation online when checking in, for the payment to be accepted and validated.Operator reserved the right to share guests credit card information and other information about the guests with law enforcement if fraud is suspected.
– Failure to comply with the Guest’s obligations as outlined in these Reservation Terms & Housing Rules may result in the Guest’s authorization to occupy the Property being revoked, and the Guest being evicted without further compensation.
3. RESERVATION
Reservations and services are confirmed and guaranteed only upon:
(a) receipt of all outstanding payments including rent, security deposit and all fees and taxes in full;
(b) The Operator sends the Guest a confirmation email with the Booking/Reservation number and reservation
4. SECURITY DEPOSIT & DAMAGES
– Guests are required to pay/provide a Security Deposit as set by the Operator prior to check-in. The Security Deposit will be collected prior to check-in and released back within 7-days after the departure (it can longer in certain cases whenever the Operator requires additional time to find a missing or damaged replacement item).
– The Security Deposit may be deducted automatically without notice by Operator at its sole discretion in order to:
(a) repair, replace or clean anything that is damaged or missing or stained item by the Guest/ Visitors inside the Property or outside such as the balcony, terrace, backyard, patio and/or neighboring properties and to the Community/Common Areas;
(b) to replace all lost or damaged keys or access cards or remote controls;
(c) arrange additional cleaning for excessive dirt (i.e. stained carpets, sofas, furnitures, walls, appliances or any other excessive waste left in the Property);
(d) arrange laundry or special cleaning in case of smoking or leaving bad odor;
(e) arrange disinfection with licensed company if the Guest and/or Visitors were identified or suspected to had COVID;
(f) to pay against penalties such as for smoking inside the Property, making party/noise during quiet hours, disturbing the neighbor or their properties, trespassing the security gate, conducting illegal or commercial activities or other penalties as imposed by Operator, Community Management, Bali Police or other governing authority;
(g) for excessive utility charges beyond normal consumption rates (normal consumption rates are calculated not to exceed 1.000.000 per bedroom per month in total and combined);
(h) for any laundry service, grocery request, video on demand, upgrade of the internet/cable channels and/or mobile/international calls made using Property’s internet/telephone line.
(i) pay for any fines and/or penalties imposed by the Community Management and/or governmental authorities for not following community and local rules & regulations.
(j) pay against any services/items that the Guest/Visitors ordered via Operator during their stay.
(k) pay for unauthorized early check-in or late check-out charges or unreasonable delays/damages caused to the Operator and its staff for completing their day-to-day tasks.
If the collected Security Deposit amount shall not be sufficient to cover any/all of incurred charges as mentioned above, the Guest is fully responsible to immediately clear the remaining balance to the Operator to cover the shortfall.
5. RATES, CURRENCY & TAXES
– Final rent and service rates are subject included VAT (value added tax);
– The guest agrees that he/she is responsible for verifying the total cost to be paid as well as terms and conditions and details when confirming the booking.
– Tourism IDR will be calculated for the first 30 consecutive nights of the Reservation.
– For long-stays each Reservation is valid for a maximum period of 30 days as per, after it has to be renewed by the new Reservation.
– Operator’s default currency is IDR and should the guest pay using another currency then custom rates set out by the Operator shall apply.
– In case the Guest has wired money to the Operator’s bank account, Guest is responsible to cover upon check-in all bank fees such as missing amount due to bank processing or bank exchange rates.
6. CANCELLATION, CHANGES & REFUNDS
– All rental payments, partial down-payments, reservation/booking and all other sort of service payments are non-refundable for any reason; all reservations are non-transferrable to any other party and non-amendable.
– Provided rates are valid for one booking and as long as the booking process is ongoing. It is not compulsory for the operator to propose the same rates for a canceled booking that has been rebooked later for example. Or to offer it to other parties of a group.
– In case of Cancellation, change request or no-show fee equivalent to the value of the entire stay will be levied by Operator.
– Security Deposit payment is fully refundable, subject to these terms and conditions.
– If the reservation is canceled by the Operator for any reason then the entire amount will be refunded to the Guest with no other liabilities.
– Notwithstanding the foregoing, any loss, failure, or delay arising out of or related to the COVID-19 pandemic shall not constitute a force majeure event.
7. PENALTIES AND EVICTION
– Note that below violations will lead to immediate actions by Operator:
(a) Loud Music/Parties/unappropriated noise level after 9:00 PM (till 8am);
(b) Trespassing or Blocking security barrier/gate, illegal parking or swearing the Community or Operator’s staff;
(c) Smoking inside the Property;
(d) Illegal activities / disturbance, damage or illegal access or unauthorized access to/of the neighbor’s property/items/community; as well as extra guests from outside without prior permission.
(e) If residue of an animal is found during our inspection following checkout Guest will be assessed a minimum IDR 2.000.000 cleaning charge.
(f) Improper garbage disposal.
In any/all above cases security deposit will be forfeited and in case of repetition guests might be evicted.
8. LIABILITY WAIVER
– Guest agrees to indemnify and hold the Operator harmless for any liabilities including but not limited to loss, theft, damage to personal belongings OR injury, illness or sickness or death to Guests or Visitors. The Operator will not be liable under any circumstances, including substitutions, to refund any unused portion of booked accommodations or services. If a catastrophe (hurricane, tornado, earthquake, flood, fire, or wind) or any situation beyond Operator’s control impairs the vacation rental, Operator is not responsible for finding alternate lodging for the Guest or for the Guest’s financial losses related to transportation or alternate lodging. There will be NO REFUNDS OR CREDITS FOR EMERGENCY OR OTHER KIND OF EVACUATIONS.
– For such purposes it is advisable to have Travel Protection Insurance for all Guests. There will be no refunds or rebates given to Guest as a result of unfortunate circumstances outside of the Operator’s control. As such, Operator shall not be liable for unfavorable weather, acts of God, disruption of utility services, malfunction or breakdown of appliances, or other equipment(s) and services such as TV disruption of cable channels / internet / AC service / lights or restriction by government or community to use the pool / gym or other facilities; or for the time required to the contractors to fix/repair such issues. The Operator shall make repairs as expeditiously as possible after being notified by the Guest during standard working hours only (9:00am till 6:00pm) and subject to availability first.
9. INTERVENTION / RELOCATION
Guest agrees to contact the operator, using the contact information provided in the confirmation email and through What’s app, as soon as the guest notices any maintenance or housekeeping problem, or any potentially hazardous condition, at the Property, or if any incident occurs at the Property that is related to such a problem or condition. The guests further agrees to give the operator a reasonable amount of time to respond to their report and to cooperate with the operator’s efforts to address the concern or provide a solution. The operator will take reasonable and appropriate steps to remedy any reported problem as soon as practicable. The operator may enter the Property at the guest’s invitation to address the reported issue. The intervention will be operated at reasonable times and with reasonable notice to inspect, maintain, or repair the Property, and to address any situation that the operator reasonably deem an emergency that threatens persons or property.
Definitions:
Visitors – additional individual(s) invitees of the Guest who are visiting the Property, rather than staying overnight.
Property or Premises – is the licensed holiday home Property (also referred as vacation home or Premises) the Guest rents from the Operator.
*These terms and conditions were last modified on 16/07/2021.
Any person booking or pre-booking a stay in any of our properties, automatically agrees to the following legal terms:
Reservation Terms & Conditions (https://www.alfredinbali.com/terms-and-conditions-2/)
House Rules (https://www.alfredinbali.com/house-rules/)
Refund Policy (https://www.alfredinbali.com/cancelation-policy/)
This booking is Non-Refundable and cannot be amended or modified. Failure to arrive at your villa will be treated as a No-Show and no refund will be given.
Damage deposit IDR 2.000.000 in cash is required upon check in, and will be refunded upon your check out.
1. PARTIES
(i) Operator – Alfred in Bali, a online holiday homes rental operator based in Bali registered under By PT. Apa Kabar Advisor;
(ii) Property – the Property mentioned in the Reservation Form.
(iii) Guest or Guests – any individual(s) or organization booking a Property from the Operator for temporary usage as a vacation home.
1.2 HOUSE RULES: It is important for all guests to read and understand our updated House Rules which is an integral part of this Reservation Terms & Conditions.
2. RIGHTS OF PROPERTY USAGE
– Guests hereby agree to rent the premises (“Property”) for the length and at the rate designated on Reservation Form.
– Guests are granted a limited right to occupy the Property for the sole purpose of temporary lodging and use. This Reservation Terms & Housing Rules document is not a residential tenancy agreement and does not fall under Indonesian tenancy law (s).
– Guests shall not assign, sublease, or grant any license to use the Property or any part of it to anyone else without the Operator’s prior written consent.
– All Guests or Visitors below 18 years old must be accompanied by Adults during check-in.
– Valid identification documents (such as Indonesian ID and/or Passport) shall be presented in original during the check-in procedure by all Guests and Visitors, otherwise, no access will be given.
– Guests must be able to present the Credit/Debit card used for making the reservation online when checking in, for the payment to be accepted and validated.Operator reserved the right to share guests credit card information and other information about the guests with law enforcement if fraud is suspected.
– Failure to comply with the Guest’s obligations as outlined in these Reservation Terms & Housing Rules may result in the Guest’s authorization to occupy the Property being revoked, and the Guest being evicted without further compensation.
3. RESERVATION
Reservations and services are confirmed and guaranteed only upon:
(a) receipt of all outstanding payments including rent, security deposit and all fees and taxes in full;
(b) The Operator sends the Guest a confirmation email with the Booking/Reservation number and reservation
4. SECURITY DEPOSIT & DAMAGES
– Guests are required to pay/provide a Security Deposit as set by the Operator prior to check-in. The Security Deposit will be collected prior to check-in and released back within 7-days after the departure (it can longer in certain cases whenever the Operator requires additional time to find a missing or damaged replacement item).
– The Security Deposit may be deducted automatically without notice by Operator at its sole discretion in order to:
(a) repair, replace or clean anything that is damaged or missing or stained item by the Guest/ Visitors inside the Property or outside such as the balcony, terrace, backyard, patio and/or neighboring properties and to the Community/Common Areas;
(b) to replace all lost or damaged keys or access cards or remote controls;
(c) arrange additional cleaning for excessive dirt (i.e. stained carpets, sofas, furnitures, walls, appliances or any other excessive waste left in the Property);
(d) arrange laundry or special cleaning in case of smoking or leaving bad odor;
(e) arrange disinfection with licensed company if the Guest and/or Visitors were identified or suspected to had COVID;
(f) to pay against penalties such as for smoking inside the Property, making party/noise during quiet hours, disturbing the neighbor or their properties, trespassing the security gate, conducting illegal or commercial activities or other penalties as imposed by Operator, Community Management, Bali Police or other governing authority;
(g) for excessive utility charges beyond normal consumption rates (normal consumption rates are calculated not to exceed 1.000.000 per bedroom per month in total and combined);
(h) for any laundry service, grocery request, video on demand, upgrade of the internet/cable channels and/or mobile/international calls made using Property’s internet/telephone line.
(i) pay for any fines and/or penalties imposed by the Community Management and/or governmental authorities for not following community and local rules & regulations.
(j) pay against any services/items that the Guest/Visitors ordered via Operator during their stay.
(k) pay for unauthorized early check-in or late check-out charges or unreasonable delays/damages caused to the Operator and its staff for completing their day-to-day tasks.
If the collected Security Deposit amount shall not be sufficient to cover any/all of incurred charges as mentioned above, the Guest is fully responsible to immediately clear the remaining balance to the Operator to cover the shortfall.
5. RATES, CURRENCY & TAXES
– Final rent and service rates are subject included VAT (value added tax);
– The guest agrees that he/she is responsible for verifying the total cost to be paid as well as terms and conditions and details when confirming the booking.
– Tourism IDR will be calculated for the first 30 consecutive nights of the Reservation.
– For long-stays each Reservation is valid for a maximum period of 30 days as per, after it has to be renewed by the new Reservation.
– Operator’s default currency is IDR and should the guest pay using another currency then custom rates set out by the Operator shall apply.
– In case the Guest has wired money to the Operator’s bank account, Guest is responsible to cover upon check-in all bank fees such as missing amount due to bank processing or bank exchange rates.
6. CANCELLATION, CHANGES & REFUNDS
– All rental payments, partial down-payments, reservation/booking and all other sort of service payments are non-refundable for any reason; all reservations are non-transferrable to any other party and non-amendable.
– Provided rates are valid for one booking and as long as the booking process is ongoing. It is not compulsory for the operator to propose the same rates for a canceled booking that has been rebooked later for example. Or to offer it to other parties of a group.
– In case of Cancellation, change request or no-show fee equivalent to the value of the entire stay will be levied by Operator.
– Security Deposit payment is fully refundable, subject to these terms and conditions.
– If the reservation is canceled by the Operator for any reason then the entire amount will be refunded to the Guest with no other liabilities.
– Notwithstanding the foregoing, any loss, failure, or delay arising out of or related to the COVID-19 pandemic shall not constitute a force majeure event.
7. PENALTIES AND EVICTION
– Note that below violations will lead to immediate actions by Operator:
(a) Loud Music/Parties/unappropriated noise level after 9:00 PM (till 8am);
(b) Trespassing or Blocking security barrier/gate, illegal parking or swearing the Community or Operator’s staff;
(c) Smoking inside the Property;
(d) Illegal activities / disturbance, damage or illegal access or unauthorized access to/of the neighbor’s property/items/community; as well as extra guests from outside without prior permission.
(e) If residue of an animal is found during our inspection following checkout Guest will be assessed a minimum IDR 2.000.000 cleaning charge.
(f) Improper garbage disposal.
In any/all above cases security deposit will be forfeited and in case of repetition guests might be evicted.
8. LIABILITY WAIVER
– Guest agrees to indemnify and hold the Operator harmless for any liabilities including but not limited to loss, theft, damage to personal belongings OR injury, illness or sickness or death to Guests or Visitors. The Operator will not be liable under any circumstances, including substitutions, to refund any unused portion of booked accommodations or services. If a catastrophe (hurricane, tornado, earthquake, flood, fire, or wind) or any situation beyond Operator’s control impairs the vacation rental, Operator is not responsible for finding alternate lodging for the Guest or for the Guest’s financial losses related to transportation or alternate lodging. There will be NO REFUNDS OR CREDITS FOR EMERGENCY OR OTHER KIND OF EVACUATIONS.
– For such purposes it is advisable to have Travel Protection Insurance for all Guests. There will be no refunds or rebates given to Guest as a result of unfortunate circumstances outside of the Operator’s control. As such, Operator shall not be liable for unfavorable weather, acts of God, disruption of utility services, malfunction or breakdown of appliances, or other equipment(s) and services such as TV disruption of cable channels / internet / AC service / lights or restriction by government or community to use the pool / gym or other facilities; or for the time required to the contractors to fix/repair such issues. The Operator shall make repairs as expeditiously as possible after being notified by the Guest during standard working hours only (9:00am till 6:00pm) and subject to availability first.
9. INTERVENTION / RELOCATION
Guest agrees to contact the operator, using the contact information provided in the confirmation email and through What’s app, as soon as the guest notices any maintenance or housekeeping problem, or any potentially hazardous condition, at the Property, or if any incident occurs at the Property that is related to such a problem or condition. The guests further agrees to give the operator a reasonable amount of time to respond to their report and to cooperate with the operator’s efforts to address the concern or provide a solution. The operator will take reasonable and appropriate steps to remedy any reported problem as soon as practicable. The operator may enter the Property at the guest’s invitation to address the reported issue. The intervention will be operated at reasonable times and with reasonable notice to inspect, maintain, or repair the Property, and to address any situation that the operator reasonably deem an emergency that threatens persons or property.
Definitions:
Visitors – additional individual(s) invitees of the Guest who are visiting the Property, rather than staying overnight.
Property or Premises – is the licensed holiday home Property (also referred as vacation home or Premises) the Guest rents from the Operator.
*These terms and conditions were last modified on 16/07/2021.
Any person booking or pre-booking a stay in any of our properties, automatically agrees to the following legal terms:
Reservation Terms & Conditions (https://www.alfredinbali.com/terms-and-conditions-2/)
House Rules (https://www.alfredinbali.com/house-rules/)
Refund Policy (https://www.alfredinbali.com/cancelation-policy/)